Elite Loans & Mortgages Ltd (“we,” “us,” “our”) respect the privacy needs of our consumers.
We recognise the importance of managing consumer privacy and realise that in the era of wireless communication systems, consumers are even more vulnerable to privacy violations.
We market products and services on behalf of its advertising clients and makes its Site available to consumers who are interested in our unique and proprietary performance-based online marketing and technology services (“Consumers”), subject to this Policy and the Site’s terms and conditions of use (“Terms and Conditions”).
This Policy explains what information we collect on the Site, how we use and/or share this information, and how such information is maintained. By using this Site, you signify your acceptance of this Policy. Note that this Policy applies only with respect to the information collected on the Site and not any information collected or obtained through other methods or sources.
- Personally Identifiable Information – Collection of PII
1.1 We collect personally identifiable information (“PII”) that is volunteered during the registration process or in response to specific information requests explicitly presented to Consumers. To use our services you will be requested to provide personal and profile data such as: first and last name, postal address, e-mail address, and telephone number.
- Use of PII
2.1 Your PII will be used for the following purposes:
- Consideration of your registration with the Site; and
- For marketing products and services which we determine will be in your interest.
2.2 It is our policy not to sell or pass any PII to any other organisations unless we are required to do so for fraud prevention and detection. All information is retained in accordance with the Data Protection Act 1998.
2.3 We may disclose PII in order to: (1) comply with applicable laws; (2) respond to governmental inquiries; (3) comply with valid legal process; and (4) protect our rights or property, this Site, and/or other users of this Site.
By registering and using this Site, Customers acknowledge that the processing of their PII for the purposes described above may involve the transfer of such PII from within the European Economic Area (“EEA”) to countries outside the EEA whose data protection regulation may not be as stringent as that within the European Union.
2.4 We will use your PII to send you information about us and promotional material from our partners. We may also use your PII to improve our site, technologies and services, for auditing, for statistical analysis, for marketing and promotional purposes.
2.5 Information collected by us may be added to our databases and used for future e-mails, SMS text-messaging, Out Bound Telemarketing (“OTM”) or postal mailings regarding site updates, new products and services, and/or status of programs online. The Consumer agrees to be contacted in any manner as contemplated in this section. Any communication of information is done on an AS IS basis.
2.5.1 Data obtained from you in connection with the SMS service may include your name, address, mobile phone number, mobile phone service provider, and the date, time, and content of your messages. Your mobile service provider’s standard messaging rates will apply to our confirmation SMS and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. Users acknowledge this risk when communicating with the Site.
2.5.2 Should a Consumer choose to discontinue receiving communications from us they can remove their information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can remove your information by sending your request in writing via email to [email protected] by replying with the word “STOP” to the last SMS text message received.
3.1 We believe that Spyware is a threat to consumer privacy and the Consumer’s experience online. Therefore, our employees, agents, partners, affiliates are contractor not permitted to intentionally using Spyware on behalf of us. Spyware refers to any executable software application that is installed on a user’s personal computer and covertly gathers and transmits PII through the user’s Internet connection without the knowledge or consent of the user. Spyware may gather PII, such as e-mail addresses and credit card information, and may even alter personal computer settings. Cookies and web beacons are not considered Spyware.
- Third Party Cookies
- EU Safe Harbor
5.1 The Site’s are located in the EU and we adhere to the EU Safe Harbor Privacy Principles with respect to the use and processing of such data in the EU (“EU Safe Harbor”). For further background about the EU Safe Harbor, please refer to the U.S. Department of Commerce’s website at http://www.export.gov/safeharbor, or contact us
6.1 While we take reasonable precautions to safeguard information transmitted between the Site and and/or users, we may be unable to prevent unauthorized access to such information by third parties or inadvertent disclosure of such information. Users acknowledge this risk when communicating with the Site.
- Consent to Processing
7.1 By providing PII and other information to this Site, Consumers fully understand and unambiguously consent to the collection and processing of such information in, and the transfer of such information to, the United Kingdom and other countries or territories, in accordance with the terms of this Policy.
- Changes to this Policy
8.1 We may, from time to time, amend this Policy, in whole or part, in our sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Site. Depending on the nature of the change, we may announce the change (1) on the home page of the Site, or (2) provide such notice via e-mail to users. By continuing to use the Site following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate any site usage.
- Customer Service
9.1 If you have any questions or concerns, please feel free to contact us via email [email protected]